Information & Responsibilities
Reporting to the Vice President for Enrollment Management and serving as a senior team member within the division, the Director of Enrollment Systems provides data and systems strategic and operational leadership in support of the Enrollment Management division. This individual will ensure the high-quality execution of and leadership to technology-supported business processes, data management, systems management, project management, reporting and analytics, and process design.
ESSENTIAL JOB FUNCTIONS (including but not limited to)
● Lead the Enrollment Management Systems team that is responsible for the overall management of processes for the collection, organization, analysis, and dissemination of student and financial data, reports, credentials and dashboards for Enrollment Management.
● Manage a high volume of data and analytics projects simultaneously. Develop the priority of projects based on EM goals and strategic plan. Monitor the progress to ensure timely completion of deliverables and communicate changes to project plans and scope.
● Build, optimize and enhance data-driven admissions CRM, processes, resources, and recruitment tools.
● Hire, train, and supervise the Assistant Director of Enrollment Management Systems and Data Coordinator.
● Lead the work of the Assistant Director and Data Coordinator in managing all features, processes, and functions associated with CalArts & recruitment system (Slate by Technolutions), and serve as a Slate captain.
● Collaborate with the Director of Enrollment Management Communications and support enrollment campaign communications (email, text, online, print) associated with CalArts’ CRM recruitment system, Slate.
● In collaboration with the Executive Director of Admissions, oversee the processing of applications and documents to expedite the evaluation and admission decision-making for undergraduate applicants, graduate applicants, international applicants, and other applicant groups as relevant.
● Manage application and document intake and storage using Slate CRM and Colleague ERP and supporting software, including, when needed, development and implementation of rules, processes, data mapping as required, updating and testing for system upgrades.
● Ensure the Vice President for Enrollment Management, Enrollment Leadership Team, and all Enrollment staff have all data and reporting needed to effectively meet the goals of the division.
● Develop and train Admissions users on best practices of Slate CRM, including facilitation of training workshops and accompanying materials.
● Serve as primary data steward of all enrollment data to internal partners like the Offices of Institutional Research, Academic Advising, the Registrar’s Office, Deans and faculty.
● Collaborate with CalArts IT and other campus offices to oversee effective data exchange and management across all enrollment related systems, including Slate, Colleague, Sunapsis, and Tableau.
● Serve as primary data steward of all enrollment data to external partners.
● Ensure data integrity and security throughout all enrollment systems and reporting tools.
● Collaborate with the Admissions team in the implementation of strategic recruitment plans, creation of policies and goals, and assessment of outcomes each admission cycle.
● Represent Enrollment Management Systems in planning, implementation and coordination of technical functions related to SIS/ERP, CRM, business intelligence, and institute proposals related to technology processes.
● Develop and maintain comprehensive systems and data documentation across all Enrollment systems and data repositories.
● Conduct surveys and data analysis for institutional reporting.
• Bachelor’s degree, Master’s degree or equivalent experience preferred
• 5 - 8 years progressive experience in enrollment technology and familiarity with operations positions
• Experience in Slate CRM system.
• Experience in Colleague SIS platform highly preferred
• High degree of comfort with technology and data management/manipulation
• Experience in a fast-paced office environment
• Well-developed understanding of the needs of enrollment management and admissions issues in higher education
• Proven ability to balance a dual role of individual contributor and manager
• Expertise with data structures and analytical tools
• Ability to think creatively and analytically
• Ability to prioritize and manage multiple responsibilities and projects concurrently
• Strong technical, operations, process, protocol and management skills
• Ability to interact effectively with varied internal and external constituencies demonstrating tack, diplomacy, discretion and good judgment
• Ability to identify and resolve problems in a timely manner, gathering and analyzing relevant information skillfully
• Ability to work responsibly, independently and collaboratively in a fast-paced environment
• Ability to learn, adapt to, and use new computer systems and technology
• Strong ability to work in a team environment
• Ability to participate in recruitment events as needed
How to Apply
This position is available immediately. If you are interested, please follow the interfolio link to apply:
Equity & Diversity
California Institute of the Arts (CalArts) seeks to employ faculty who can engage our diverse communities of learners at the highest levels of artistic endeavor and critical thinking. Across the range of practitioners from artists to scholars and librarians, we welcome candidates who possess a demonstrated worldview and cultural competency to support teaching and mentoring undergraduate and graduate students of varied backgrounds, capabilities, perspectives, social identities and gender expressions. CalArts is an equal opportunity employer.
CalArts has a multidisciplinary approach to its studies of the arts through six schools: Art, Critical Studies, Dance, Film/Video, Music and Theater. CalArts encourages students to explore and recognize the complexity of the many aspects of the arts. It is supported by a distinguished faculty of practicing artists and provides its Bachelor and Master of Fine Arts students with the hands-on training and exposure necessary for an artist's growth. CalArts was founded in 1961 and opened in 1969 as the first institution of higher learning in the United States specifically for students interested in the pursuit of degrees in all areas of visual and performing arts.